Help and questions

Everything about the timetable in your calendar: subscribing, showing and hiding it, sharing, unsubscribing.

• I’ve subscribed but can’t see any lessons.
• How do I show or hide the timetable?
• Are school holidays and cancelled lessons included?
• How quickly do changes come through?
• Can I change the colour or the alerts?
• How do my partner, the grandparents or our childminder get the timetable?
• Does this work for another class too?
• How much does it cost?
• What do you know about me and my child?
• How do I unsubscribe?

I’ve subscribed but can’t see any lessons.

Your calendar fetches the timetable itself. On an iPhone this usually takes seconds; Google Calendar sometimes takes several hours.

Check that the calendar is shown (see below) and go to a school day: weekends are empty.

Subscribed with Google but looking in the iPhone Calendar app? Open calendar.google.com/calendar/syncselect on a computer and tick the timetable. It will then show up on your iPhone too.

How do I show or hide the timetable?

iPhone and iPad: open the Calendar app, tap “Calendars” at the bottom of the screen, then tick or untick the timetable.

Mac: in the Calendar app, tick or untick the timetable in the calendar list on the left.

Google Calendar on a computer: on the left, under “Other calendars”, tick or untick the box next to the timetable.

Google Calendar app (Android and iPhone): open the menu at the top left and tick or untick the timetable. If it’s missing on Android, go to Menu › Settings, select the calendar and turn on “Sync”.

Outlook: tick or untick the box next to the timetable in your list of calendars.

Hiding doesn’t delete anything. The timetable is back as soon as you tick it again.

Are school holidays and cancelled lessons included?

Not yet. The calendar shows the regular timetable every week, including during the holidays. Just hide it during the holidays.

If a lesson is cancelled or something’s wrong, tap “Cancelled or wrong?” in the lesson. The message comes straight to us.

How quickly do changes come through?

We change the timetable in one place, and your calendar fetches it on its own. Apple Calendar usually within an hour, Google Calendar after a few hours. Exactly how often is up to the calendar app.

Can I change the colour or the alerts?

The colour, yes: on an iPhone, under “Calendars”, tap the info button (i) next to the timetable; in Google Calendar, use the three dots next to the calendar.

The subscription comes without alerts, so your phone doesn’t go off for every lesson.

How do my partner, the grandparents or our childminder get the timetable?

Every lesson has a “Share” link. Send it on via WhatsApp, and the others subscribe with one tap, no account needed.

Does this work for another class too?

Yes. Send us the timetable as a PDF or photo on WhatsApp, and we’ll turn it into a calendar, for the whole class too.

How much does it cost?

The timetable in your calendar is free for every parent in the class.

What do you know about me and my child?

Nothing personal. We only know the class timetable and a random subscription code. No names, no photos, no IP addresses. The details are on the privacy page.

How do I unsubscribe?

The subscription lives in your calendar, not with us.

iPhone: Calendar app › Calendars (bottom of the screen) › info button (i) next to the timetable › Unsubscribe.

Mac: in the Calendar app, Control-click the timetable in the calendar list › Unsubscribe.

Google Calendar on a computer: Settings (top right) › select the timetable on the left › Remove calendar › Unsubscribe.

After that, your calendar stops fetching the timetable.